figure out exactly what the problem is

diagnose

verb|/ˌdaɪ.əɡˈnoʊs/

To identify the cause or nature of a problem through examination.

Examples

In a meeting

Before we propose solutions, we need to diagnose the root cause of the churn.

Over coffee

I spent an hour trying to diagnose why the Wi-Fi kept dropping.

Why this word

identify

diagnose implies analyzing symptoms to determine underlying cause, while identify is simply recognizing what something is

determine

diagnose specifically means identifying problems through systematic analysis, while determine is reaching any conclusion

find

diagnose emphasizes analytical process of discovering root cause, while find is simply locating

Usage tip

Used well beyond medicine. You can diagnose problems in systems, processes, or relationships. Emphasizes understanding before fixing.

Etymology

Greek diagnoskein — dia (through, apart) + gignoskein (to know, recognize)

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